Wednesday, 10 July 2019

The origin of the first detective investigations in Barcelona.

Oliver Private Detectives is a brand of research and security services, officially registered since 1981. It is not the oldest in the city of Barcelona but has been influenced by the first ones, the companies that have made known the work of a private detective.

Due to the high importance and contribution of these pioneering companies to what is now a recognized profession beyond borders, we will dedicate the next weeks to its main founders in our city.

To start this journey of detectives we have chosen Enrique Cazeneuve Cortés. For many, he is the founder of the first private detective agency in Spain, located at 6 Calle Balmes in Barcelona, right next to our company address.

In the early twentieth century, Cazeneuve, who was born in Toulouse, and was living in Barcelona, was in the year 1910, responsible for installing the first office of private detectives. Author of the book "El detectivismo práctico" and innovative detective has undoubtedly left his legacy and his brand not only in Barcelona but throughout Spain.

Detective by profession, Enrique Cazeneuve is the first to be enrolled in the private detectives and investigators' school in Catalonia. His first investigations directly related to "detective" cases were based on robbery of patents, thefts in factories or infidelities, where husbands wanted to know if their women were unfaithful.

However, Cazeneuve was not a lone wolf in this profession, he liked teamwork. In addition to having selected a magnificent team of young professionals to accompany him in his work, transmitting the techniques necessary to carry out this profession, in the 20s he decided to create a detective academy to train future professionals.

However, his contribution does not end here, for him the dissemination of the role of detective in society was equally important and as such spread the profession in the media of the time, participating in radio programs through a series of talks that had a great approval from the spectators.

Enrique Cazeneuve Cortés dies at age 79, keeping his history and memory alive until today.

Sindia Alves and A. Oliver
Anthropologist and Detective
of Oliver Detectives

Wednesday, 26 June 2019

SOS Tourism, the perfect help

The tourism sector encompasses hotels, restaurants, transport and many other companies related to the trips and stays that people make to numerous places that are different to their usual environment, either for leisure or for professional reasons.

The main value and asset of any hotel facility and tourist or recreational activity, is to offer a quality service and permanence to its users.

However, tourism is a complex phenomenon that involves the business and state sector as well as the tourists themselves and the populations that live in tourist destinations. Therefore, it is important to bear in mind that this displacement of people can assume both positive and negative consequences in the parties involved.

Fortunately, there are professionals whose experience and work methodology focuses on avoiding this type of negative consequences derived from tourism. More and more private detective companies devote their time and effort to help both tourists and companies in the tourism sector.

In Detectives Oliver the investigations in this area, and our resulting intelligence studies, are directed to cover those determined deficiencies of information and significant knowledge of tourist security, diminishing the risks and therefore, assuring a stable field of action in the different scenarios of action and geographical location of hotel, tourism and recreational activities.

Our intelligence studies in the tourism and investment sector include:

Losses of cash at ATMs; disappearance of consumable material; sale of fake tickets; Mystery Guest; infiltrated worker; quality control and pre-labor research; Pre-contractual, pre-travel, commercial and property or people investigations.

In our company we certify the evidence obtained to avoid or minimize fraud in hotel groups, cruises, leisure facilities and all those involved in the Spanish tourism sector, until reaching the resolution of the process and guaranteeing the contracted objectives. In addition, we offer you the most complete information about your travel and tourism trips. Before your transfer, we arrange all the information you need about the establishments and their economic, financial, and commercial spheres and also in the personal sphere of the people with whom you wish to interact.

Our service letter also includes intelligence services in localization. We offer you the possibility of locating people, tracking residents or foreigners who come to spend their holidays in Spain. In addition, we locate companies and tourist establishments, offering you the references you need in your specific case.

Sindia Alves and A. Oliver
Anthropologist and Detective
of Oliver Detectives

Wednesday, 19 June 2019

There was once a story of disenchanting

Living with the misfortune of the disappearance of someone close to us is too great a burden to bear. The uncertainty of what has happened, the life put on standby, always waiting for the day when some news will arrive about the person who from nothing has stopped being part of our daily world. It is difficult to live with this pain, it is difficult to learn to smile again and it is completely impossible to forget what happened.
However, incredible as it may seem, there are unusual cases related to disappearances in which people simply decide to disappear and give up the life they had without thinking about its consequences or the pain they can cause to those left behind. One of these cases occurred in the United States, in 1970.

A single mother left home and never returned, leaving her 15-year-old daughter after a family argument. In 1996 buried human remains were discovered and although they failed to do the DNA tests, the police determined that they were those of the missing woman. For 13 years the mystery would be closed case but in 2009, with the use of more advanced techniques of DNA analysis, it was concluded that the remains belonged to another individual. With this outcome, it was decided to reopen the investigations in search of the missing woman. Forty years after his disappearance, the police claim to have found her, with 84 years and a new family (she had had 14 children) although it is not clear what she has done during the last decades or the reasons to disappear suddenly.

         In these cases and many more must be clear that not everything is what it seems.

Sindia Alves and A. Oliver
Anthropologist and Private Investigator
of Oliver Detectives

Wednesday, 5 June 2019

Laugh or cry? How to solve problems that occur when traveling

A 180º lap can happen even on vacations that we thought would be perfect. The truth is that everything can be twisted in a matter of a few minutes, so it is best to be forewarned. An incident during a trip is for many people a real headache, either due to expenses that we did not contemplate, for the loss of luggage or passport, for a hotel much worse than the supposed or even for the loss of the total trip. Actually, at some point, we have all had some kind of complication during our vacation.

And what are the most frequent problems that occur when traveling? Well, we will present 10 incidents that usually happen when traveling and how to try to solve them.

1. Loss of luggage
If you arrive at the airport and your bag has not shown up, go to the airline counter to claim. There they will take note of your contact details and also tend to offer you a bag with some basic things, for example shampoos and creams. To avoid this type of occurrence it is important to label the suitcase well and remove all labels from previous flights. You can also carry a spare change in your carry-on luggage just in case.

2. Overbooking in hotel/flight
If the airline denies us boarding due to overbooking on our flight, it must reimburse us for the ticket, offer financial compensation and alternative transportation. By law, airlines are obliged to reimburse people for flights with excess reserves but do not always assume their obligations in these types of situations. Actually you can also request the transfer to the destination on a different date that suits you better, however it is essential to process all this procedure at the airport itself and be clear about what the airline will do to prove the overbooking.
If this happens with the hotel, and if the change does not convince you, you will have the benefit of an adequate reimbursement for lack of compliance with the contract. But, in the case of hotels it is always easier since they usually inform the client in advance and the relocation is in hotels of the same or even higher class.

3. Questionable taxis
From unexpected detours to irregular or non-existent taximeters, the truth is that tourists who end up losing money are immense. Many are transported to unexpected places or confronted with an astronomical tariff. So before calling a taxi, it is important to have an idea of the route and the time needed to reach the destination, a solution is to check it in Google Maps for example. And it is also essential to verify if the vehicle is equipped with the taximeter and if it works.

4. Wi-Fi
By accessing an unprotected network, you are leaving your personal and financial data available to anyone who wishes to seize them. So it is important that you do not connect to the first network you find, and wait until you find a more secure one. If you are in a hotel, cafe or restaurant, you must request access to the establishment's official network and use a VPN connection with additional security.
5. Loss of passport
If you lose your passport, the first thing to do is to report to the local police and find a consulate in the city you are visiting or in the nearest one. There, they will help you with all the necessary procedures. To avoid this type of problem, it is important to bring an authenticated copy of the passport (sheet where the photo and the name are) and keep the original in the hotel room. You can also send a copy of the passport to your email before traveling.

6. Wallet theft
As in the loss of the passport, if your wallet has been stolen, you have to contact the police as soon as possible. You must inform the bank so they can cancel your credit cards. If you travel accompanied you can ask a relative to send you money to the account of the person with whom you are on vacation.

7. Credit card cloning
In addition to the theft of your wallet, you may be able to have your credit card cloned. If that happens you should immediately notify your bank to cancel it and make a report at the nearest police station. If this happens to you, it is important to have another card (only for emergencies) in order to continue paying what you need in your holidays.

8. Gifts from local inhabitants
During the trip you can be approached by a local inhabitant who wants to offer you a bracelet or a necklace for example. And in spite of looking like an inoffensive act, the truth is that at the moment the gift is accepted the person who offered it demands a payment. If you do not pay, it is common for that person to keep trying in order to create confusion. That's why it's best not to accept gifts from strangers.

9. Getting sick
Many people usually travel without health insurance, but in case of illness it is always better to have an insurer that can help us with all the necessary procedures to avoid eternal paperwork. You must avoid going on your own to a doctor and call before to know what kind of agreements there are so that everything is paid by the insurance.

10. Need to cancel/interrupt the trip
By way of obtaining cheaper travel it is usual to buy everything in advance, but the longer the advance the greater the possibility of having some type of unforeseen when traveling. The most frequent reasons are related to health problems or labor issues. If you are forced to cancel your trip, the insurer will take charge of the cancellation costs, but only if the cause is justified correctly and included among those detailed in the insurance conditions.

Those who want to guarantee their safety during the holidays can also resort to the services of private detectives since these professionals are used to doing research about illegal situations of tourist housing (when you try to rent a residence for the holidays), analysis of tourist destinations, security needs and recreational prevention, studies of the urban context and tourist attraction and also research on insecurity and the effects on tourism activity.

The main needs of people, conscious or unconscious, in the choice of leisure and free time, are originality in the offer, quality, price and also security.

Sindia Alves and A. Oliver
Anthropologist and Detective
of Oliver Detectives

Wednesday, 15 May 2019

Intuition in relationships

What is intuition?

At the popular level it is called Sixth Sense.

The RAE provides us with very ad hoc definitions for this occasion:
"The ability to understand things instantaneously without the need for reasoning"
"Intimate and instantaneous perception of an idea or truth that appears as evident to whoever has it"

It is as if inside our gray mass the puzzle disassembled in 1000 pieces, automatically and unconsciously it is assembled with only 999 pieces. We still have to find that fragment that is missing.

Why do we hold back when it comes to believing in our intuitions? In my opinion, we must trust others, more generally we should trust more of this unconscious process that is alarming us about something that does not fit.

Of course our intuitions are not always 100% reliable, because states of mind, emotions, perceptions, prejudices come into play. You always have to check with objective and real proofs that are not the fruits of our paranoia or imagination.

However, we must deepen them if we want to clarify a certain situation because they can give us important clues in the search for the truth.

If we talk about relationships, it is very important to know the basic behavior of the other person in order to identify inconsistencies.

In a relationship for example, we are supposed to know well the other person.

If we do not know the other person well it is because we have been together for a short time and if we already begin to fail of trust something tells us that it is better to leave it at once.

If at a particular moment in our relationship we begin to doubt certain acts, first of all we should ask our sentimental partner for an explanation. This without negative emotions, in fact we should give the person object of our doubts to fit the pieces of the puzzle without judging them at first sight.

Second, if we do not find satisfactory answers or if we stay with that feeling that there is something there that we do not know what it is but does not leave us alone, then we can use the brainstorming method in writing. We could write on a sheet all the thoughts that come to mind, memories of strange things, that do not fit, certain indications, also events that seem to have no importance, which, however, come to mind just as we are writing. In this way, reading our written ideas we move a little away from our subjectivity. We can also pay attention to the changes in our body while we review the information and see how they make us feel. Once this brainstorming process is finished, we must look at everything we have written and compare it with the information that our partner gave us when asking for explanations.

Here we should have a more complete view of the situation that does not fit us.

Now, there are two types of people: those who seek the truth and those who prefer not to go further, rather stay with the doubt and continue trusting their partner. Both are totally respectable.

If at this point there is evidence that something does not fit and you are one of those who prefer the truth even if it can be painful, something very common is to hire a private detective to give us the proofs that will finally confirm that we are not paranoid. This is the most expensive option in terms of money but less in emotional expenses. This is the option that evokes an initial high investment, but in the long term neutralizes emotional expenses.

If we are more daring and do not want to involve external people, we have to behave as researchers ourselves. Control mobile phone, emails, discover passwords, follow in certain places. Knowing that you could cross legality and that the game turns against you, once all this is done, you cannot go back. All these acts involve loss of trust and something very important is going to break within the relationship. For this same reason, now it is no longer intuition, rather you have to be aware of the consequences and be ready to accept what comes.

So, in what group are you?

Federica Cossu 

For more information about Federica Cossu, expert criminologist and sociologist, you can access her information and professional contact:
Tuesday, 7 May 2019

The truth of the detectives that changes your life

On May 2, J. Oliver and A. Oliver were invited to discuss, in the program de boca a orella of RNE, Radio 4, about the profession of the private investigator and his day today. This was because it was the day on which the 20th anniversary of the creation of the association of private detectives of Catalonia, the first association at European level and recognized internationally, was commemorated.

The work of the private detective is often defined as the profession where the life of other people is investigated, but often without authorization for it. It could not be a more incorrect definition. The work of the detective has to be objective, it is regulated and it must be legitimate to investigate the person the client asks for. You can not investigate if there is no legitimation.

The function of the detective is to seek the truth, always. There are times when that truth is not what the client wants or was waiting for, but it is the one that he receives from the professionals he has hired to reveal his uncertainties.

Usually, the client contacts these professionals because they have a suspicion about one of the most diverse possible topics, both at a business and personal level. It can be a case of infidelity, alimony, false pretense, illegal rent or, for example, unfair competition. Due to the high number of possible cases, the day to day of a detective is usually always different, spending many hours in the street investigating and looking for evidence to contribute to the clients. Tests that if they are not legally obtained, they are useless.
Besides the work in the street, the detective looks for the information in all the means at his disposal. Many times the researchers themselves "help" in the process because they publish their entire lives on social networks or on the web. An example of this is the Airbnb boom in the rental of illicit tourist flats that has increased enormously and where all the information is usually available to those searching for it online, but providing proof of that is often not so simple. It is here that the work of the private investigator enters.

However, it is important to clarify that investigating and spying are different concepts that many people tend to mix. Spying is an illegal activity while investigative work by the detective is legal and regulated by law. Not everyone can investigate and be named a detective, he must be properly qualified and have a professional license.

Reality always surpasses fiction and there is nothing more rewarding than being able to discover a truth that has the capacity to change someone's life for the better, without ever forgetting that ends do not justify the means and that everything has to be within the border existing legal.

To listen to the entire interview, access HERE.

Sindia Alves and A. Oliver
Anthropologist and Detective
of Oliver Detectives
Thursday, 2 May 2019

Uncertain identity: the secrets of your origin

"All his life Antonio had the feeling that he was adopted. His affectionate family denied that, but the absence of similarities with the members of his family and the lack of photos related to pregnancy, indicated that his mother might not be the woman who brought him into the world. One day he decided to end doubts by requesting his birth certificate. The truth jumped to light, the dates of birth did not coincide. Antonio was definitely adopted." This could be the beginning of the story of one of the many adoptees that currently exist.

If we start searching online for stories of adopted children in search of birth parents, infinity of things will emerge. Many of them are stories with happy endings, others not so much. However, they all have one thing in common: the desire to know their origins.

In the vast majority of cases, all families that adopt children give them everything they need, however there is a desire stronger than all, to know the whole truth, where they come from. They ask themselves daily what happened, whose fault was it, what was the situation that led to the adoption, as their biological family looks like. There is an immensity of unanswered questions that induces a feeling of deep emptiness.
In the past, adopted children could not search their biological family because unfortunately if they tried to do so they were censored and called "ungrateful" because it was seen as a failure of adoptions. However, times have changed and currently in Spain, the right to know their biological origins is already recognized by law. It is a process that can last for months or years, but the curiosity of knowing the truth surpasses everything.

Luckily, there are qualified professionals for this type of search, private detectives, who due to long years of experience always have search alternatives in cases of unknown whereabouts. The indication of adoption in the birth certificate can be a good starting point to discover the whole truth, although a thorough and detailed search is necessary to end these stories with a happy ending as if it were a fairy tale.

Nobody look for his mother because they already have one, the adoptive mother, the mother of heart. They look only for their origin, their real identity.

Sindia Alves and A. Oliver
Anthropologist and Detective
of Oliver Detectives

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