Wednesday, 16 October 2019

Uncertainty and the Response of Disappearances

On October 8, in the Sense Ficció program of Tv3, directed by Montserrat Besses and Pere López, the documentary Temps d’espera of own production on missing persons was aired. In which our CEO Jose María Oliver is part representing Detectives Oliver, to contextualize our work concretely in one of the strangest cases of disappearance, which occurred more than 30 years ago, we did not stop searching for the missing Pires ritrrit brothers in the Hospital from Manresa.

“Disappear without apparent cause. A tragedy for the family, an emotional shock with indelible consequences. An unknown reality despite the fact that in Catalonia an average of 370 disappearances are reported each month. 2018 closed with 4,447 complaints to the Mossos d'Escuadra for these reasons. Some disappearances last a few hours; another few months; and others last forever.”

This documentary gives voice to all the families that go through this trauma in their lives, explaining in the best possible way the entire emergency protocol: complaint process, activation, methodologies and closing the search for a missing person. Together with the testimonies of close friends, the security forces and bodies are also part of the documentary together with the detectives as indispensable tools in this type of event, exposing how and how they can help families and victims to find their whereabouts.

Here below we provide the Link of our intervention:

Here you can see the entire documentary in full:

Wednesday, 4 September 2019

The Pinocchio in vacation time

With the summer holidays a step away, many Spaniards already have everything planned. Whether to escape routine, relax or meet a new destination, everyone takes advantage of this time of year to leave work for a few days or weeks. However, when discussing their summer plans, not all people tell the truth. Among Spaniards, for example, 3 in 10 lie about the subject (34%).

Jetcost, a web site that allows users to compare rates and availability of flights, hotels and car rentals, has decided to conduct a study about the experiences of Europeans during their vacations. Three thousand people from 6 different nationalities (British, Italian, Spanish, Portuguese, German and French) participated in the survey. And the results are without a doubt ... interesting!

When asked if they had exaggerated in any aspect of their holidays or even lied about them, 68% of participants answered yes. The most mentioned lies were:

Relatively to the destination, the shame of saying his real destiny (35%); want to impress someone (32%); not having gone anywhere (15%) and wanting to be equal to the others (12%) were the main reasons for not telling the truth. The people who are most lied to, are the co-workers (33%), those who suffered the most with this "summer pinecone" effect, following the friends (27%) and ending with the relatives in 12% of the cases.

In addition, approximately 75% admitted having told family and/or friends that they had enjoyed the holidays more than they really had, having confirmed, in 55% of the cases they would never tell anyone that the holidays had really been a failure and a disappointment.

And as if it were not bad enough to lie about certain aspects of their holidays, some go further, giving wings to the imagination and posting false photos on social media in about 10% of cases.

Finally, when analyzing the results of the different countries at European level, we confirm that (unfortunately) Spaniards are the ones who most feel the need to lie about some aspect of their holidays.

• Spain: 68%
• Italy: 65%
• Portugal: 60%
• Great Britain: 58%
• France: 47%
• Germany: 45%

If Jetcost were a detective agency, it would certainly have asked if at the time of travel people also lie about who is accompanying them and possibly discover many cases of infidelity. The truth is that if you have to hide the truth in such trivial matters, you need to know in what more (important) aspects these people have the courage to lie.

Tuesday, 20 August 2019

Your right on baggage

We are in the middle of summer in which millions of people will take their flight to go on vacation, do you know your rights on your luggage? Now we tell you.

Definitely when we fly, we may have an incident that could damage our trip either to or from the trip, and more and more airlines are changing their policies regarding baggage limitations, however airlines must comply with A series of legal measures established by the European Parliament in the Passenger Rights Regulation (EC) 261/2014, we often do not know what they are and do not know how to proceed.


When you invoice a suitcase at the airport it is your duty to respect the rules in terms of weight and content of the package established by law at the same time, it is our right to receive the luggage intact and at the appropriate times.
The steps to follow in this case is:
1. Go to the point of attention of the airline with which we have flown before leaving the airport.
2. Report the incident, requesting a piece of baggage irregularity (PIR) describing the details of the event.
3. Save all tickets or purchase receipts since most companies usually cover between € 90 and € 120 of what we can consider expenses of first necessity, that is, clothes or clothes for a change and expenses on hygiene items that You have to buy at destination for not having your luggage.
4. Make a list of the objects contained in the lost suitcase to attach to the party and send them to your insurer if before traveling you have hired a travel insurance that covers these types of problems with luggage.
5. Deliver the completed part in each field to the airline counter and keep a copy for yourself.
6. Wait for the response of the airline and the compensation that touches you, which will be calculated according to the type of incident suffered, the value of the objects (if the suitcase is finally lost) and the expenses caused by the incident.


• Damaged luggage. If your suitcase or its contents are damaged upon arrival at the airport, go to the company counter to show the damage and request a form to claim the damage. Ideally, do it before leaving the airport.

• Baggage delay If the final destination is reached and the suitcase does not appear, the passenger is entitled to reimbursement of expenses that this inconvenience may have caused during the holidays,

• Theft in your luggage: The airline is obliged to respond to lost, lost or damaged luggage, but not to theft that occurs in the suitcase if it arrives at its destination in perfect condition. Therefore, in these circumstances, even if you make a claim to the company, you will not be entitled to compensation, and the correct way to act will be to go to the airport police station as a victim of a theft to file the corresponding complaint. The limit of liability is about 1,400 euros per passenger unless special declaration of value prior to the check-in of luggage after paying an additional fee.


• For damage to luggage: up to 7 days from the date of receipt of luggage.

• Due to late luggage: up to 21 days from the date it should have been received.

• For lost luggage: no limit. You must first make the claim for late luggage, and if after 21 days you have not received it you can make the claim at any time. You can also present it before if the airline confirms that your suitcase has been lost. Now you can travel a little quieter knowing all the rights you have as a passenger. It should be noted that each airline has its own rules so it is convenient to review its billing policy before the flight.

You will not fly without learning one more thing!!
Wednesday, 7 August 2019

Summer infidelities: We know you were unfaithful last summer

You smell the breeze, you notice the sun and the water splashing your legs, you smear sand and put the airplane mode so that nothing disturbs you, but the latter will be more difficult if you see that your partner does not leave the phone alone or to enter in the shower.

At that time the summer becomes a hell of heat and internal suffering, communication does not flow and the other person ignores you or denies everything dealing with you crazy.

That's when you see more clearly that it is summer infidelity, that in the moments that you are left alone with your children, he or she will go for a walk or play tennis with friends splicing with dinner until high hours of the morning. Later you might have to leave a weekend in the middle of the holidays for urgent work issues ... suspicion. All these details betray the adult liar that all he wants is to play two bands.

A large number of professionals, with their studies, show that in the summertime people are receptive to being unfaithful and having an adventure.

The results reveal that one in three Spaniards has once been unfaithful to their partner. With sex, men often succumb more easily to infidelity than women. 60% of Spaniards think that in summer it is more likely and easy to commit infidelity.
The reason?
In summer we usually have a better mood and it is a time of fun, being more predisposed to have an adventure since we are more receptive, those are one of the factors that most influence when it comes to being unfaithful.

And within the range of infidelity there are different reasons, within the three types of adultery they modified; punctual infidelity, double life infidelity or repeated infidelity.

The reasons:

  • For spite. It means anger and anger.
  • Because of a whim. Self-esteem and romanticism are sought.
  • For pleasure. They are adventures by pure sexual desire.
  • To recover the spark. The summer adventure is for the infidel a way to rekindle the flame of life as a couple in times of blockage.
  • Open doors. Use infidelity as a launching pad to break up with your current partner.
  • By empty nest. Mature people are convinced that their partner is no longer what they have and that they still have a lot of life ahead of them.

The ingredients of the infidelity broth:

  • More time = more conflicts
  • Temporary separation
  • New places
  • We are happier
  • We are more uninhibited
  • More free time
  • Break
  • We know more people
  • Seduction game

So you know, if all or most of these factors coincide with what you are living, emphasize communication with your partner and if it is impossible to talk to her, go to a private detective or couple therapy, because as Paquita well says that of the Barrio, the Mexican singer: "Three times I cheated on you: the first for spite, the second for whim, the third for pleasure."

A. Oliver
Private detective

Wednesday, 24 July 2019

It was the trip of my life ... until it ceased to be

Having time and money to travel is the dream and the will of many people, but at the time of planning the trip everything can happen. And if you are lucky enough to reach your destination without major complications, once there everything can happen to you. The problem with not knowing where you are going is that you are more predisposed to being scammed.

The scams and frauds in the reserves can be disguised and turn a perfect or almost perfect holidays into a real nightmare. Therefore it is vital to be attentive when looking for online travel deals, mainly if they seem too good to be true. The truth is that the web is the best place to provide opportunities for scammers. However, it also offers travelers the information necessary to make appropriate decisions that can avoid any type of scam.

It is important to pay attention to companies that we have never heard of and investigate them a little bit before giving our money to potential scammers. And in addition, it is equally essential to make a search, about the chosen destination for our trip, by way of discovering if there are some types of scams that are more frequent and how to avoid them.

For example:

If someone offer us free vacations or travel discounts from third parties we should think twice before accepting it. It's probably a scam!

Frauds in rental apartments or advance payment of a hotel or travel package, in order to guarantee a lower price are two other very common scams.

Once in the holiday destination the scam of hotel promoters or taxi drivers often happens. We must be vigilant in order to avoid it.

In addition, in many countries counterfeiting and ATM thefts are also a source of problems and a fairly common scam.

But the question is what to do if it happens to us?

If this happens the first thing is to file a complaint with the police and keep all the documentation that can help prove the fraud. The hiring of a private detective is also usually helpful as fraud investigations belong to his field of action. In Oliver Detectives we are specialized in the investigation of tourism services so we are trained to help solve the situation in the best possible way.

Sindia Alves and A. Oliver
Anthropologist and Detective
of Oliver Detectives

Wednesday, 10 July 2019

The origin of the first detective investigations in Barcelona.

Oliver Private Detectives is a brand of research and security services, officially registered since 1981. It is not the oldest in the city of Barcelona but has been influenced by the first ones, the companies that have made known the work of a private detective.

Due to the high importance and contribution of these pioneering companies to what is now a recognized profession beyond borders, we will dedicate the next weeks to its main founders in our city.

To start this journey of detectives we have chosen Enrique Cazeneuve Cortés. For many, he is the founder of the first private detective agency in Spain, located at 6 Calle Balmes in Barcelona, right next to our company address.

In the early twentieth century, Cazeneuve, who was born in Toulouse, and was living in Barcelona, was in the year 1910, responsible for installing the first office of private detectives. Author of the book "El detectivismo práctico" and innovative detective has undoubtedly left his legacy and his brand not only in Barcelona but throughout Spain.

Detective by profession, Enrique Cazeneuve is the first to be enrolled in the private detectives and investigators' school in Catalonia. His first investigations directly related to "detective" cases were based on robbery of patents, thefts in factories or infidelities, where husbands wanted to know if their women were unfaithful.

However, Cazeneuve was not a lone wolf in this profession, he liked teamwork. In addition to having selected a magnificent team of young professionals to accompany him in his work, transmitting the techniques necessary to carry out this profession, in the 20s he decided to create a detective academy to train future professionals.

However, his contribution does not end here, for him the dissemination of the role of detective in society was equally important and as such spread the profession in the media of the time, participating in radio programs through a series of talks that had a great approval from the spectators.

Enrique Cazeneuve Cortés dies at age 79, keeping his history and memory alive until today.

Sindia Alves and A. Oliver
Anthropologist and Detective
of Oliver Detectives

Wednesday, 26 June 2019

SOS Tourism, the perfect help

The tourism sector encompasses hotels, restaurants, transport and many other companies related to the trips and stays that people make to numerous places that are different to their usual environment, either for leisure or for professional reasons.

The main value and asset of any hotel facility and tourist or recreational activity, is to offer a quality service and permanence to its users.

However, tourism is a complex phenomenon that involves the business and state sector as well as the tourists themselves and the populations that live in tourist destinations. Therefore, it is important to bear in mind that this displacement of people can assume both positive and negative consequences in the parties involved.

Fortunately, there are professionals whose experience and work methodology focuses on avoiding this type of negative consequences derived from tourism. More and more private detective companies devote their time and effort to help both tourists and companies in the tourism sector.

In Detectives Oliver the investigations in this area, and our resulting intelligence studies, are directed to cover those determined deficiencies of information and significant knowledge of tourist security, diminishing the risks and therefore, assuring a stable field of action in the different scenarios of action and geographical location of hotel, tourism and recreational activities.

Our intelligence studies in the tourism and investment sector include:

Losses of cash at ATMs; disappearance of consumable material; sale of fake tickets; Mystery Guest; infiltrated worker; quality control and pre-labor research; Pre-contractual, pre-travel, commercial and property or people investigations.

In our company we certify the evidence obtained to avoid or minimize fraud in hotel groups, cruises, leisure facilities and all those involved in the Spanish tourism sector, until reaching the resolution of the process and guaranteeing the contracted objectives. In addition, we offer you the most complete information about your travel and tourism trips. Before your transfer, we arrange all the information you need about the establishments and their economic, financial, and commercial spheres and also in the personal sphere of the people with whom you wish to interact.

Our service letter also includes intelligence services in localization. We offer you the possibility of locating people, tracking residents or foreigners who come to spend their holidays in Spain. In addition, we locate companies and tourist establishments, offering you the references you need in your specific case.

Sindia Alves and A. Oliver
Anthropologist and Detective
of Oliver Detectives

Powered by Blogger.